General Terms and Conditions / Consumer Cancellations & Returns

General Terms and Conditions

A copy of our our General Terms and Conditions incorporating Consumer Cancellation & Returns can be downloaded by following the link above.

Consumer Cancellations and Returns

Provided that you are resident in the European Union, you can cancel your Contract with us at any time within five (5) working days of delivery. This Cancellation Period will begin on the first business day after the goods are delivered. You may also cancel your contract at any time prior to dispatch of the goods to you. You must notify us of your intention to cancel your contract either within the Cancellation period, or prior to dispatch. Your notice of cancellation must be in writing by one of the following Methods:-

  • An email addressed to
  • A fax to +44 (0)1530 517 921